Vinted Members Express Anger Over Sizing Modifications

Members of the platform have expressed outrage following a change that caused products showing incorrect sizing.

The second-hand shopping app has revised its measurement guidelines for women's and children's garments but did not contact all users about the change.

Online Platforms Response

Countless users and merchants are expressing on platforms stating that platform listings now display an altered size classification compared to what was initially listed because of the remapping.

Vinted explained the new system was more in line with comparable marketplaces.

The platform has recommended to review their products and manually change the size when needed, which has left users frustrated.

Measurement Approach Modifications

Previously, the sizing featured numerical and alphabetical indicators, for instance S/8 or M/10.

The revised method features an alphabetical indicator and numerical range such as S/UK 8-10.

With some products, the size labels have been reassigned - for example a size L was formerly size 12 but now shows as UK 16-18.

Shopper Stories

One content creator, who makes TikTok content about plus-size fashion, stated the update "complicates both purchasing and selling".

"Rarely do manufacturers list XL as sizes 20-22," the way the service now categorizes.

Another user, from Glasgow, explained products she uploaded featuring size 14 markings were displaying on the service as measurements 20-22.

"If anyone [who is] size 20-22 buys them they may become frustrated," she explained.

Necessary Adjustments

Another shopper, based in Derby, stated she felt frustrated because the modification necessitated personal updates the sizing for "all her products".

"For me this is particularly frustrating, since I have chronic health issues and Vinted sales have been crucial following partial earnings loss," she explained.

Platform Context

The app has more than 100 million shoppers, comprising 18 million UK members.

It has emerged as a preferred choice compared to resale services such as eBay and Depop.

This is not the initial instance that an unexpected update on the platform has faced criticism: previously, the service retracted a modification to its shipping options due to shopper criticism.

James Nicholson
James Nicholson

A digital artist and design educator specializing in vector graphics and creative software tutorials.